Surat, Gujarat
6 hours ago

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FAQs

What time of month YorkieBoxes come out?

We are always working hard preparing current month YorkieBox edition. Once your YorkieBoxes are ready, orders are fulfilled between the 15 and 20 of the month.

 

For first time ordersIf your first order is done between the 21 and the 31 of the month, then you should expect your box to be delivered between the 15 and the 20 of the next month 

 

How much time will take for my YorkieBoxes to arrive?

Our warehouses are in USA, which allow us to deliver fast. Once we fulfill your order, it usually takes between 1-3 business days for your box to arrive to destination.

 

How can I track my YorkieBox?

We will send you an email with your tracking number as soon as we fulfill your order.

 

If I get the free box and don’t like it, can I cancel immediately?  
Yes, you can cancel your subscription immediately and in that case you will not be charged.

However, you do not need to worry as we aim that at least 1 day have passed since you receive your first box before the first charge is made.

If for some reason, you were charged your 2nd box before receiving your first box, please contact us and we will refund the charge. 

 

When do you charge subscription fee?
We do an automatic charge to your payment method on file every 1st of the month. We use the same card you entered when you ordered your first box. 

After charging the 1st of the month,  we start preparing your box and ship it between the 15 and 20 of the same month so we charge and ship your box the same month. 

  

What Is Your Refund and Return Policy?

You can check our refund and return policy here

 

What payment methods do you Accept? 

We accept Credit Card & Debit Card (Visa, MasterCard, American Express, JCB, Discover, Diners Club, Elo).     

 

How can I cancel my subscription?
You can cancel your subscription on 2 different ways:

On your first order confirmation's email, you will find an unique link to manage your subscription. You can cancel from there. 

If desired, you could also create an account with your order's email, login here and cancel from there. 

 
Any Other Question?
Please feel free to contact us and we will aim to respond within less than 24 business hrs.